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4S服務理念
上海諾冰專業研產銷(xiao)冷(leng)(leng)(leng)(leng)(leng)(leng)水(shui)(shui)(shui)(shui)(shui)機(ji)(ji),超低(di)溫冷(leng)(leng)(leng)(leng)(leng)(leng)凍(dong)機(ji)(ji),低(di)溫冷(leng)(leng)(leng)(leng)(leng)(leng)凍(dong)機(ji)(ji)組,低(di)溫冷(leng)(leng)(leng)(leng)(leng)(leng)水(shui)(shui)(shui)(shui)(shui)機(ji)(ji),低(di)溫冷(leng)(leng)(leng)(leng)(leng)(leng)水(shui)(shui)(shui)(shui)(shui)機(ji)(ji)組,風冷(leng)(leng)(leng)(leng)(leng)(leng)式(shi)(shi)冷(leng)(leng)(leng)(leng)(leng)(leng)水(shui)(shui)(shui)(shui)(shui)機(ji)(ji),風冷(leng)(leng)(leng)(leng)(leng)(leng)式(shi)(shi)冷(leng)(leng)(leng)(leng)(leng)(leng)水(shui)(shui)(shui)(shui)(shui)機(ji)(ji)組,水(shui)(shui)(shui)(shui)(shui)冷(leng)(leng)(leng)(leng)(leng)(leng)螺桿式(shi)(shi)工(gong)(gong)業冷(leng)(leng)(leng)(leng)(leng)(leng)水(shui)(shui)(shui)(shui)(shui)機(ji)(ji),水(shui)(shui)(shui)(shui)(shui)冷(leng)(leng)(leng)(leng)(leng)(leng)螺桿式(shi)(shi)冷(leng)(leng)(leng)(leng)(leng)(leng)凍(dong)機(ji)(ji),水(shui)(shui)(shui)(shui)(shui)冷(leng)(leng)(leng)(leng)(leng)(leng)螺桿式(shi)(shi)冷(leng)(leng)(leng)(leng)(leng)(leng)凍(dong)機(ji)(ji)組,一體化水(shui)(shui)(shui)(shui)(shui)冷(leng)(leng)(leng)(leng)(leng)(leng)式(shi)(shi)冷(leng)(leng)(leng)(leng)(leng)(leng)水(shui)(shui)(shui)(shui)(shui)機(ji)(ji)組,風冷(leng)(leng)(leng)(leng)(leng)(leng)螺桿式(shi)(shi)冷(leng)(leng)(leng)(leng)(leng)(leng)水(shui)(shui)(shui)(shui)(shui)機(ji)(ji),工(gong)(gong)業冰水(shui)(shui)(shui)(shui)(shui)機(ji)(ji),工(gong)(gong)業冷(leng)(leng)(leng)(leng)(leng)(leng)凍(dong)機(ji)(ji)組,工(gong)(gong)業冷(leng)(leng)(leng)(leng)(leng)(leng)水(shui)(shui)(shui)(shui)(shui)機(ji)(ji),工(gong)(gong)業冷(leng)(leng)(leng)(leng)(leng)(leng)水(shui)(shui)(shui)(shui)(shui)機(ji)(ji)組,工(gong)(gong)業冷(leng)(leng)(leng)(leng)(leng)(leng)凍(dong)機(ji)(ji),風冷(leng)(leng)(leng)(leng)(leng)(leng)式(shi)(shi)工(gong)(gong)業冷(leng)(leng)(leng)(leng)(leng)(leng)水(shui)(shui)(shui)(shui)(shui)機(ji)(ji),水(shui)(shui)(shui)(shui)(shui)冷(leng)(leng)(leng)(leng)(leng)(leng)式(shi)(shi)冷(leng)(leng)(leng)(leng)(leng)(leng)水(shui)(shui)(shui)(shui)(shui)機(ji)(ji)組,冷(leng)(leng)(leng)(leng)(leng)(leng)凍(dong)機(ji)(ji)等特種工(gong)(gong)業制冷(leng)(leng)(leng)(leng)(leng)(leng)特種設備,長期以來(lai)贏得廣大客(ke)戶的(de)推薦(jian)與使用。

1. 滿意(satisfaction)
   諾冰制冷始終以客戶需求為導向,以客戶滿意為中心,首先站在客戶立場上考慮和解決問題,學會換位、換心的考慮問題,把顧客的需要和滿意放在一切考慮因素之首,要以客戶利益為重的真誠,古人云: “感人心者,莫先乎情”。諾冰人投之以情,用真情服務客戶,以有情服務贏得無情的競爭。
2. 服務微笑服務待客(SERVICE)
  隨時以笑臉相迎客戶,因為諾冰人知道微笑是誠意最好的象征,服務包括以下幾個內容:
  E-精通業務上的工作,諾冰服務人員,為顧客提供更多的產品信息,經常定期的回訪客戶,詢問他們是否需要幫助及提供相關服務,咨詢設備使用情況,及相關注意事項;
  R—對顧客態度親切友善,實行“溫馨人情”的客戶管理策略,用體貼入微的服務來感動用戶;
  V—將每個客戶都視為特殊和重要的人物,客戶是我們的主人,不是我們的傭人,顧客是上帝,我們只有與之友好相處,才能生存發展;
  I —要邀請每一位客戶下次再度光臨,諾冰以最好的服務、優質的產品、適中的價格來贏得客戶青睞;
  C—為客戶營造一個溫馨的服務環境,諾冰不斷優化色多多视频建設,從廠容廠貌及環境氛圍建成現代化的環保市場,舒適、溫馨、超時代水平;
  E—諾冰人員用眼神表達對客戶的關心,用眼睛去觀察,用頭腦去分析,真正做到對顧客體貼入微關懷的服務。
3. 速度(speed)
  指不讓客戶久等,而能迅速的接待、處理相關服務。
4. 誠意(sincerity)
  指以具體化的微笑與速度行動來服務客戶。
總之,諾冰制冷堅持4S服務理念,貫穿我們行動的每一個細節,實行“溫馨人情”的客戶服務,用體貼入微的服務來感動用戶,向用戶提供“售前售中售后服務”敬獻誠心,向用戶提供“售前服務”表示愛心,向用戶提供“事后服務”以送謝心。

 
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